Smart-ID is a free app that serves as a proof of identity (just like eID card or code calculator) and allows you to connect to the SEB internet bank, confirm payments and sign digital documents. The app is available to all our customers from the age of 7, who have a smartphone or tablet with internet connection.
Smart-ID app is developed by our cooperation partner SK ID Solutions. With more than 2.9 million active users throughout the Baltics the app is the most popular solution for internet bank authentication.
Children and teenagers from the age of 7 to 17 can set-up Smart-ID by themeslves if they have an active code calculator. If code calculator is not available, setup in a branch is free of charge. Please note that minors need to visit the branch together with a legal guardian.
Can be used to securely connect to internet bank, confirm payments, access third party service providers and sign online documents.
Can be used only to securely log in to internet bank and confirm payments.
Learn more about levels and how to upgrade Basic to full version on SK ID Solutions webpage.
Attention! In Smart-ID app always carefully read the text under the control code – it says what action is waiting for the confirmation.
To prevent your funds and data from potential fraud, your Smart-ID account will be blocked in the following cases:
If the PIN is entered incorrectly three times in a row, the account will be blocked for three hours.
If the PIN is again entered incorrectly three more times in a row after the three hour block expires, the account will be blocked for 24 hours.
If the PIN is again entered incorrectly three more times in a row (nine times consecutively) after the 24 hour block expires, the account will be blocked permanently for security of your funds and data. To continue using Smart-ID, you will need to delete your account from the device and set it up again.
For general questions about Smart-ID security, use and other topics, please visit the official website of our cooperation partner and app’s developer SK ID Solutions.
You can use a single Smart-ID account to connect to and confirm transactions in other banks as well. There might be different additional steps or actions for different banks, but in general the respective bank will automatically send a confirmation prompt to your Smart-ID when you are logging in or making transactions.
Yes, if you use Smart-ID to access your private internet bank, you can also connect to the company’s internet bank. Just make sure that you first connect to your private internet bank after setting up the Smart-ID.
If you don’t use Smart-ID for authentication in other banks, you can simply delete the Smart-ID account and uninstall the app from your phone or tablet. Just make sure that you have other authentication tools available so you can still access the internet bank and confirm transactions, for example a code calculator or eID card.
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