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Temporary card (in case of loss of the card)

Temporary card (in case of loss of the card)

  • Cash withdrawals from SEB banka’s ATMs

If you have lost your bank card and need access to your finances, visit any branch of SEB banka. We will make a temporary card for you within a couple of minutes.

With the temporary card, you will be able to withdraw cash from SEB banka’s ATMs while the replacement payment card is ready.

List of our branches

How to receive a temporary card

  1. To block the lost card, please disable it in the internetbank or call SEB banka’s helpline + 371 26668777 immediately;
  2. Visit the nearest branch of SEB banka, taking along your passport or ID card, and request a temporary card;
  3. Making of the temporary card will take a few minutes. With this card your will be able to withdraw money from SEB banka's ATMs.

After receiving the temporary card

  1. Apply for the replacement of the lost card via the internet bank or at any branch;
  2. You will be able to withdraw the money from SEB banka’s ATMs;
  3. Your temporary card will expire on the last business day of the following calendar month.

A temporary card is intended to be used in cases when you have lost your bank card and need access to your money.

With the temporary card you can:

  • withdraw or deposit cash within the limits set for your lost card from/in SEB banka’s  ATMs in Latvia;
  • check your account balance at SEB banka’s ATMs;
  • use SEB banka’s ATMs until the last date of the following month.

You cannot use the temporary card to:

  • pay for your on-line purchases;
  • pay for your purchases in shops;
  • use the ATMs of other banks;
  • get the cash paid out at the points of sale.
Services Fees
Fee for preparing Temporary card 5.00 EUR
Cash withdrawal at SEB bank’s ATM of:
   •  up to 600 EUR within one calendar month for the customer's all accounts Free of charge
   •  exceeding monthly expenses of 600 EUR within one calendar month for the customer's all accounts 0,2% of transaction amount 
Cash deposit at SEB bank’s ATM:
   •  up to 6,000 EUR within one calendar month for all customer's accounts Free of charge
   •  upon exceeding monthly credits of 6,000 EUR for all customer's accounts 0,1% of transaction amount

Others charges and terms related to Temporary card

Reviewing a complaint1, 2 Free of charge
Checking the account balance through ATMs of SEB bank Free of charge

 

For other services (current account maintenance, transactions in the account, processing of the customer’s documents etc.) which SEB bank provides to customers in relation to payment card servicing, the customer pays in accordance with SEB bank’s General Price list for individuals.

The limit of cash withdrawal via ATMs within a period up to 24 hours for users of Temporary cards is 600 EUR.

Total cash deposit limit in ATMs with all customer’s cards is 15 000 EUR per month.

A maximum of 200 banknotes can be deposited in an ATM in a single deposit transaction.

 


 

1 If processing of the complaint involves obtaining documentary proof of transactions, then a fee will be charged to the amount of the actual cost of the service.

2 Application shall be deemed received by us:
    •  on the current working day if the application is submitted and received before 16:00;
    •  on the next working day if the application is submitted after 16:00.

   In case working day is shortened according to the law, the above deadline shall be one hour prior to end of the shortened working day.

Contacts

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