Paragraphs
If you have concluded a financial services agreement remotely (via internet bank or the mobile app), you have the right to withdraw from the agreement within 14 days of the date on which it was concluded.
When exercising your right of withdrawal, please note that the applicable conditions, limitations, and consequences may vary depending on the product. Product-specific information is provided below to help you understand the rules that apply in each case.
Internet bank agreement:
- Without a valid internet bank agreement, you will no longer be able to confirm payments using the 3‑D Secure authentication method.
- If you also use SEB internet bank for business, terminating your private internet bank agreement will result in losing access to internet bank for business.
- If you terminate the internet bank agreement via the SEB mobile app, please indicate your internet bank username in the application.
Current account agreement:
- The account cannot be closed if it is linked to another agreement or subject to any restrictions.
- Before submitting your withdrawal request, please transfer any remaining funds from the account.
- You may be charged for services that have already been provided before the withdrawal takes effect.
- Your withdrawal request may not be processed if there are outstanding obligations, restrictions imposed by the bank or third parties, or other legal limitations relating to the account or any linked agreements.
- After withdrawal, the account and related statements will no longer be available in the internet bank. Please save any required documents and data in advance.
Leasing agreement:
- If there are several Customers (lessees) in the leasing agreement, each of them must submit the withdrawal application before the end of the withdrawal period. After you submit your withdrawal request, a bank representative will contact you and provide further information.
- If the Lease Amount has been disbursed, the Customer is obligated, within 30 days of the date of sending the notice of exercise of the right of withdrawal, to:
- repay the Lease Amount to the bank;
- pay the calculated Interest for the period from the date of signing the Delivery Document until the date of repayment of the Lease Amount.
- If the Customer is unable to repay the Lease Amount and the calculated Interest to the Bank, the Agreement shall continue on the 31st day following the date on which the notice of exercise of the right of withdrawal was sent, and the Customer shall remain obligated to fulfill the obligations arising from the Agreement.
- If the Customer repays the Lease Amount and pays the calculated Interest within 30 days of the date on which the notice of exercise of the right of withdrawal was sent, the Agreement shall be deemed terminated. After the bank has received the Lease Amount and the calculated Interest from the Customer, the bank shall make an entry in the State Register regarding the change in ownership of the Leased Asset and shall refund to the Customer the Commission Fee received for the preparation of the lease agreement documents.
Term deposit agreement:
- The deposit amount will be returned to the linked account without interest.
Savings deposit agreement:
- The deposit amount will be returned to the linked account.
Investment account agreement:
- The account cannot be closed if it is linked to another agreement or subject to any restrictions.
- Before submitting your withdrawal request, please transfer any remaining funds from the account.
- After withdrawal, the account and related statements will no longer be available in the internet bank. Please save any required documents and data in advance.
Debit card agreement:
- Card issuance and delivery fees are non-refundable if you withdraw from the agreement.
Credit card agreement:
- Before submitting your withdrawal request from a credit card agreement, please consider you have to repay any credit already used.
- Card issuance and delivery fees are non-refundable if you withdraw from the agreement.
