Cookie policy

What are cookies?

Cookies are small text files stored by a visited website on the user’s device’s storage. Cookies serve different purposes and have various expiration dates.

Some cookies are called “session cookies” and expire after the user closes the web browser. Other cookies are called “persistent cookies” and are retained for a set period. Upon visiting a website repeatedly, the user’s web browser reads any retained persistent cookies and supplies the information back to the website or element that installed the cookie.

The cookies that we use fall into several categories.

“Essential cookies” enable important features, such as accessibility. Without them, the SEB website and internet bank may not function properly. Since essential cookies are necessary to deliver our services safely, you may not refuse them. If, regardless of security concerns, you decide you do not wish to receive essential cookies from us, you may block or delete them by changing your web browser settings. Please note, that by blocking essential cookies you will not be able to access the internet bank.

Additionally, we use a specific functionality cookie that, when logging into the internet bank from a new device for the first time, allows you to enter your personal identity number only once. This cookie does not store your personal identity number on this device, but it allows us to remember that you have provided a valid one.

In addition, we use “Marketing cookies”. Marketing cookies are used to personalize the content and offers (SEB website and internet bank banners), based on the previous browsing history and services used by the user. The data is used to create user profiles and segments, in order to create relevant and beneficial content and offers. Marketing cookies can be used to track the effectiveness of advertising campaigns on third party websites. Many of these cookies will identify you using your IP address.

This is a detailed list of cookies that we use:

Name	Description	Expiry period / validity
Essential cookies
responsive	Used to adjust the website’s layout depending on browser display size	Session
seblanguage	Used to remember the last language used	Session
SEBVBInitTime	Saves timestamp when arriving on Internet Bank log-in page, used for session expiration counter	Session
SEBVBTimeLeft	Starts the Internet Bank session countdown counter after Internet Bank username has been confirmed	Session
sesky	Special cookie for checking authorization	Session
loginmethod	Previous authentication device used	1 year
SEBTMSesskey	Timeout configuration popup cookie	Session
test666	Checks if cookies are enabled on user browser side	Session
SEBConsents	List of user accepted cookies	Session
latestLoginDevice	Used to remember from which device client visited website previously	1 year
testCookie	Used to check if mandatory cookies are enabled	1 year
JSESSIONID	Used to keep unique ID for the customer to hold the session active for the user	Session
seb-lang	Used for showing and hiding language bar on website	Session
defaultMenuItemId	Used for highlighting and remembering active menu trail	Session
__Host-PeSesskey	Used to determine user data of Internet Bank, its needed for eBroker service	Session
fileDownloadToken	Used at the moment when some file is downloaded for other systems to open created file (CSV, PDF etc)	Session
chatKey	Contains unique chat identificator for an active chat session	5 hours
chatWindowData	Created when using chat window. Needed for chat window core functionality. Enables chat window usage in multiple browser tabs	Session
theme	Used to determine user's theme mode (light or dark)	1 year
disableChatbotPopup	This cookie is created when the chat pop-up is closed by the user. The cookie is needed for chat window core functionality. It allows to disable chat pop-ups for a certain amount of time	60 hours
XSRF-TOKEN	Used as a security measure from Cross-site request forgery (XSRF) attacks	Session
__company_fpcachecc	Used for device identification and fraud prevention	1 year
__company_rlcl	Used to ensure the internet bank session and transaction security, as well as prevent fraud	Session
__company_rkybrd	Used to ensure the internet bank session and transaction security, as well as prevent fraud	Session
__company_k0	Used to ensure the internet bank session and transaction security, as well as prevent fraud	Session
__company_k1	Used to ensure the internet bank session and transaction security, as well as prevent fraud	Session
laasCsrfToken	Used as a security measure from Cross-site request forgery attack	Session
laasRedirectUri	Used to redirect user to correct page after login	Session
auth_error_code	Used to show user correct error message when login unsuccessful	Session
SMEOnboarding	Used to direct user SME onboarding login page	Session
laasIdCard	Used for enabling eID-card login	Session
Functionality cookies
usersettings	User specific settings for particular device	2 months
Other first party cookies	Security measures	Session
laasSimpleAuthentication	User specific settings for particular device	2 months
Statistical cookies
Currently we do not use any statistical cookies, as we are working on a new analytical tool implementation
Marketing cookies
_evga_*	Salesforce cookie that is used to identify users	1 year
_sfid_*	Salesforce cookie storing any consent or its status	1 year
AWSALBTG	An Amazon Web Services cookie that identifies and stores specific user information. This is used in context with load balancing to optimize user experience	7 days
AWSALBTGCORS	An Amazon Web Services cookie that identifies and stores specific user information. Additionally it includes SameSite attribute. Cookie is used in context with load balancing to optimize user experience	7 days
PREF	A YouTube cookie that allows the environment to remember which user-defined parameters the environment uses	9 months
VISITOR_INFO1_LIVE	YouTube uses this cookie to display user-preferred content	6 months
YSC	YouTube uses this cookie to improve the user experience for a particular session	Session
CONSENT	Youtube uses this cookie to detect if the visitor has accepted the marketing category in the cookie banner	2 years
NID	Youtube registers a unique ID that identifies a returning user's device	6 months

How to enable cookies in your browser?

You can enable cookies in your browser in a few simple steps. However, the process is slightly different for each browser. Please select the name of your browser to view a detailed guide.

Google Chrome

Open cookie settings (Settings – Privacy and security – Cookies and other site data) or copy this URL in the Google Chrome address field: chrome://settings/cookies

Check the "Allow all cookies" option to enable cookies.

Microsoft Edge

Open cookie settings (Settings – Cookies and site permissions – Manage and delete cookies and site data) or copy this URL in the Microsoft Edge address field: edge://settings/content/cookies

Check the “Allow site to save and read cookie date (recommended)” option to enable cookies.

Mozilla Firefox

Open cookie settings (Menu – Options – Privacy & Security) and choose the option "Standard" to enable cookies.

Safari desktop version

Open cookie settings (Preferences – Privacy) and disable the option “Block all cookies” to enable cookies.

Safari mobile version

Open cookie settings (Settings – Safari – PRIVACY & SECURITY) and disable the option “Block all cookies” to enable cookies.

Android phone - Chrome

Tap the Menu icon (three dots on the upper-right side), them follow Settings – Site settings – Cookies. Select "Allow cookies".

How to delete cookies or change the preferences?

If the user wishes to limit or forbid the acceptance and storage of cookies on their devices, or to delete the cookies already saved, such actions can be performed by using the web browser’s settings.

You can set your browser to accept all cookies, reject all cookies, or be notified when a cookie is downloaded. Your device's operating system may contain additional cookie controls. If you do not want cookies to collect information, opt out of cookies in your browser settings.

Our website contains links to websites of other companies or organizations. Please note that SEB Bank is not responsible for the content of such websites, or for the privacy policies used by them. So, if you visit other websites, you should inquire separately about their privacy policy.

These provisions may be changed without notice as we comply with the laws governing the use of cookies and consider the generally accepted practices related to the use of cookies.