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Contactless debit card Mastercard Business

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It checks all the boxes

Suitable for purchases in Latvia and abroad in euros at no extra charge
Convenient for cash withdrawal or depositing via ATM whenever you need
Hassle-free payments for your online purchases
Simple control of the company's cash flows from any location by using Internet Bank and mobile app for business

Contactless payments are proved to be safe

  • Enable or disable contactless payments at any time in the mobile app
  • Create a digital version of your Mastercard business or private customer card and pay by phone or your other NFC device
  • Without entering PIN, in Latvia you can pay up to 150 EUR for one purchase and this limits can’t be changed. You can change this limit within 5-150 EUR in the Internet Bank.
  • If you enter a wrong PIN three times consecutively when making a purchase, the card will be automatically blocked for security reason.

In case you lost your card

  • Block the card by using either mobile app or Internet Bank, or report this immediately by calling +371 26668777
  • In case you still can’t find your card, a new one can be ordered in Internet Bank for business
  • If you need to make some urgent payments with your card, consider creating a temporary card 
     

Frequently asked questions

With a new contactless card, the first transaction shall be made at an ATM or POS terminal at the merchant as usual – the card must be entered into the terminal and transaction confirmed with a PIN. After the first chip transaction, the contactless function is activated and it is possible to make contactless payments. You can activate (and deactivate) the contactless function of a debit card in Internet Bank and at a branch.
 

Contactless payments in SEB are secure and correspond to the required standard. Further security is ensured by the contractual purchase limits and various restrictions, which you can apply depending on your consumption habits.

The card is valid for four years. Upon expiry, we will issue you a new card in advance automatically and inform you about the methods of delivery.

You can assign the debit card daily and monthly user limits in Internet Bank for business or in branch and change them according to your needs.

  • Daily cash withdrawal limit is the amount, which can be withdrawn from an ATM in one day. Maximum daily cash limit is 1500 EUR.
  • Daily limit for purchases and payments is the amount, within which it is possible to make card payments  in a day. Maximum daily limit for purchases and payments is 5000 EUR.
  • Monthly limit is the amount, within which it is possible to use the card for payments, withdrawal of cash from ATMs  in one month. Assigning a monthly limit is not obligatory.
     

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More about debit cards

Card transaction limits for your financial security

For greater security of the funds held in your current account the bank has set transaction limits. The limit is the maximum amount of banking transactions that can be carried out within a specified time period. If necessary, the standard limits set by the bank can be changed.

  • The limit for cash withdrawals set by the bank is the amount you can withdraw at ATMs within a a day. The standard limit for cash withdrawal at ATMs for Mastercard Business payment card has been set at 1,500 EUR. This limit can be changed, if necessary.
  • Should you want to do so, for additional security you can set the monthly spending limit. The monthly spending limit is the amount that you can spend within one month to make purchases with the card and withdraw cash at ATMs. This limit does not include online purchases. The limit set by the bank for transactions at points of sale and over the Internet within a a day is 5,000 EUR.

Practical recommendations for secure transactions with the card

  • Keep your payment card in a secure place;
  • Do not disclose the PIN of your card, nor keep it written on a piece of paper together with your card or in your mobile phone. Only you know the PIN. When confirming your transactions with the PIN, make sure that nobody can see it;
  • The card may be used only by the person whose name and signature appears on the card;
  • For security purposes, save the number of the information helpline of SEB banka in the memory of your mobile phone, which you may find useful in the event of the loss of the card – +371 26668777 (on the 24/7 basis);
  • Before confirming a transaction with the PIN of the card, always check the amount of the transaction;
  • Do not leave receipts in places accessible to others nor throw out untorn receipts with your card number on them;
  • Get into the habit of keeping your transaction receipts for reconciling them with the transaction summary via internet banking;
  • Be careful when using the payment card over the internet. Use only the offers of safe online shops and service providers;
  • If you enter a wrong PIN three times consecutively when making a purchase, the card will be automatically blocked for security reasons. You can unblock the card at SEB bank’s ATMs, by entering the correct PIN.

What needs to be done when you have lost your payment card?

  • You can block your payment card in internet bank or by calling SEB bank 27/4 informative helpline +371 26668777.
  • If you find your card after you have reported the loss or theft thereof, please do not use the card and contact SEB banka immediately. The card may be unblocked within 60 days. If you do not apply for the unblocking of the card during this period, the card will be closed.

Card transaction dispute

To dispute any card transaction via the internet bank, please open the account statement and select the transaction you would like to dispute. Upon opening the transaction, choose “Dispute the transaction” from the menu.

If you have additional documents about the disputed transaction (such as, receipts, correspondence with the merchant, etc.), please email them to the address pretenzijas@seb.lv or submit them in person at any SEB branch. If you do not use our internet bank, you may dispute the transaction at any SEB branch.

Application shall be deemed received by us:

  • on the current working day if the application is submitted and received before 16:00;
  • on the next working day if the application is submitted after 16:00.

In case working day is shortened according to the law, the above deadline shall be one hour prior to end of the shortened working day.

Before filling in the claim, the following should be taken into account:

  • If you have a problem with the merchant regarding the ordered goods/services (the received product is damaged; the product/service does not match the ordered one), then the case should first be resolved with the relevant merchant, keeping all the relevant correspondence;
  • If your card data have been registered at an internet merchant providing regular transactions (such as the game environment, antivirus programmes, etc.) that you no longer want to use, you must first unsubscribe from receiving this service in the future, because you may not challenge card transactions before unsubscribing from the service;
  • Hotel or rental car lease transactions can include additional costs that are not shown when making the payment. Before disputing the transaction we encourage you to first resolve the case with the service provider.

By submitting a claims application you agree:

  • To cooperate with the bank in the investigation and submit all necessary documents to the bank, even if the disputed transaction amount has been repaid to your account;
  • If during the investigation the bank repays the amount of the disputed transactions to your account, however, as a result of the investigation it is concluded that the claim is ungrounded, the bank shall have the right to withhold, without giving prior notice, the amount of the contested transaction as well as the commission charge from any of your accounts for the examination of the ungrounded claim in accordance with the bank's service price list.

If the bank has reasonable grounds for suspecting fraud on the part of the account holder or the cardholder, it shall have the right to report its suspicions to the law enforcement and/or supervisory authority.

According to the regulations of the international payment card organizations, the examination of the claims related to card transactions can take up to two months due to the communication with banks and merchants.

The bank will contact you and inform you about the progress of the examination of the claim.

Services Fees
Fee for preparing a card/additional card, if activated in a bank’s branch or by calling the customer’s centre 10.00 EUR
Fee for preparing a card/additional card, if activated in the internet bank, mobile app or ATM 5.00 EUR
Fee for use of the card/additional card (per month)1 2.00 EUR
Replacing a card/additional card, if activated in a bank’s branch or by calling the customer’s centre 10.00 EUR
Replacing a card/additional card, if activated in the internet bank, mobile app or ATM 5.00 EUR
Commission for purchase Free of charge
Cash withdrawal in another bank 2%, min 3.00 EUR
Cash withdrawal at ATMs of:
   •  SEB bank 1%, min 1.00 EUR
   •  SEB group (Estonia, Lithuania) 1%, min 1.00 EUR
   •  in Latvia: Swedbank 1%, min 1.00 EUR
   •  other banks 2%, min 3.00 EUR
Cash withdrawal at business operators' outlets 1%, min 1.00 EUR
Cash deposit at SEB bank’s ATM:
   •  up to 6,000 EUR within one calendar month for all customer's accounts Free of charge
   •  upon exceeding monthly credits of 6,000 EUR for all customer's accounts 0,1% of transaction amount

Others charges and terms related to Mastercard Business

Fee for sending card/ additional card by post:
   •  Within the territory of Latvia 0.00 EUR
   •  Abroad 6.00 EUR
Reviewing a complaint2, 3 Free of charge
Change of PIN code in SEB bank’s ATMs Free of charge
Fee for unblocking PIN code of a card in SEB bank’s ATMs, if the PIN has been entered incorrectly for 3 consecutive times while using POS terminal Free of charge
Change of card transaction limit within SEB bank's standard limit (branch)4 5.00 EUR
Change of card transaction limit above the standard maximum limit set by SEB bank4 10.00 EUR
Checking the account balance through ATMs of:
   •  SEB bank Free of charge
   •  other banks in Latvia 0.45 EUR
   •  other banks abroad 1.00 EUR
Fee for urgent card issue5 30.00 EUR
Surcharge on currency exchange when the currency of the card’s main account is not that of the transaction currency6 3%
Calculation period 1 month

 

The limit of cash withdrawal from ATMs within a period of time up to 24 hours for users of Mastercard Business as legal entities is 1,500 EUR.

Total cash deposit limit in ATMs with all customer’s cards is 9,000 EUR per month.7

The limit of purchases within a period of time up to 24 hours is 5,000 EUR.

For other services (current account maintenance, transactions in the account, processing of the customer’s documents etc.) which SEB bank provides to customers in relation to payment card servicing, the customer pays in accordance with SEB bank’s General Price list for Corporate Customers.

A maximum of 200 banknotes can be deposited in an ATM in a single deposit transaction.

 


 

1 The fee is related to cards which have not been prepared within Entrepreneurs plan. The fee applies starting with the second month of using the card.

2 If processing of the complaint involves obtaining documentary proof of transactions, then a fee will be charged to the amount of the actual cost of the service.

3 Application shall be deemed received by us:
    •  on the current working day if the application is submitted and received before 16:00;
    •  on the next working day if the application is submitted after 16:00.

   In case working day is shortened according to the law, the above deadline shall be one hour prior to end of the shortened working day.

4 Includes changes in POS, ATM and monthly spending limits.

5 If the card is ordered on business day by 12:00, it will be available at the Rīdzene branch on the same day after 16:00. If the card is ordered after 12:00, it can be received at Rīdzene branch on the next business day after 16:00.

6 Information about exchange rates is available on the home page of International card organizations https://www.mastercard.com/global/currencyconversion/index.html and
https://www.visaeurope.com/making-payments/exchange-rates.

7 SEB bank has the right to unilaterally reduce or increase the cash deposit limit upon evaluation of the Customer's business and personal activities.

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