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Loan insurance

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  • Provide medical and other documents proving the fact of the insured event
  • Fill in claims application online in a few minutes
  • Receive the insurance benefit

Submit a claim

We will be happy to help you

If you have any questions about claiming the indemnity, please contact our customer support centre

Please call: +371 67079800 (on working days from 9AM to 17PM)
Write an e-mail to: dziviba@seb.lv

If you are unable to fill in the indemnity application online and need to do it in person

In the case that you do not use the option to apply for the indemnity remotely, you must apply in person. 

Book an appointment

Documents proving the insured event

Case of death

  • Death certificate.
  • A document confirming the cause of death – a document issued by a medical institution indicating the cause of death or a statement from the Registry Office about the cause of death.
  • Other documents related to the insurance event, if available at your disposal, for example, investigation documents, judicial documents, extracts from an outpatient and / or hospital patient's medical card.

Temporary disablement

  • The certificate of incapacity for work issued by a medical institution in accordance with the procedure prescribed by the laws of the Republic of Latvia (an equivalent document to the certificate of incapacity for work for non-Latvian employees).
  • A document issued by a medical institution confirming the accident and stating the diagnosis, the treatment used, the course of treatment.
  • Results of tests confirming the diagnosis.
  • Other documents related to the insurance event, if available at your disposal, for example, investigation documents, judicial documents.

Lasting incapacity for work

  • A document issued by a medical institution stating the full diagnosis, the date of the diagnosis, the treatment used and the medical history.
  • Results of tests confirming the diagnosis.
  • A document from the hospital.

Involuntary unemployment

  • Statement from the State Employment Agency on the granting of unemployment status.
  • Statement from the State Social Insurance Agency regarding the granting of unemployment benefit.
  • A statement issued by the State Social Insurance Agency regarding the compulsory social insurance contributions paid for the last 6 (six) months before the date of termination of the employment relationship.
  • The document, on the basis of which the employment relationship was terminated.
  • The employment contract with a company, in which the employment relationship was terminated.
  • Documents for the continuing of unemployment.
  • In order to receive each subsequent indemnity, if the involuntary unemployment continues, you must submit a Statement from the State Employment Agency regarding the status of the unemployed.

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