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In case of an insured event

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✓ Thank you! We have received your claim

2. Submit documents proving the event

Submit the following medical and other documents to prove the event:

  • Death certificate
  • A document confirming the cause of death 
     -  medical institution documents indicating the cause of death, a statement from the Registry Office about the cause of death
  • Other documents related to the insurance event
     - for example, investigation documents, judicial documents, extracts from an patient's medical card, etc
  • Death certificate

Send in your documents safely

If you want to encrypt the documents certifying the insured event, you will receive instructions on how to do so after you submit the form.
If you don't want to encrypt the documents, you can send the documents to atlidzibas@seb.lv
 

3. Receive an insurance benefit

After we receive your documents, we will get to work on your notice form as soon as we can. On average, it takes us 5 working days to make a decision. In more complex cases, it could take up to 30 days.
 

We are here to help you

If you have  questions about the claims process, please contact us

Call us at +371 67079800 during business days from 9 to 17 or send an email to dziviba@seb.lv

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