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Recommendations for secure transactions with the card

  • You will receive your card in a sealed envelope, which contains information about the PIN. Memorise your PIN and destroy the envelope; do not register the PIN on any data medium. Do not keep it written on a piece of paper together with the card or in your cell phone.
  • Do not reveal the PIN of your card to anyone. When confirming your transactions with the PIN, make sure that nobody can see it.
  • Keep your card in a safe place.
  • Only the person whose name and signature appears on the card may use the card. Do not let anyone, even a close person, to use your card.
  • Always check the amount that you are paying with the card.
  • Tear or destroy the receipts on which your card number appears.
  • Making online purchases, use only the services of safe online shops and service providers.
  • If you enter a wrong PIN three times consecutively when making a purchase, the card will be automatically blocked for security reasons. You will be able to unblock it at any SEB ATM, entering the correct PIN.

Changing the PIN

Using SEB ATMs, you can change the PIN of the card issued by SEB free of charge.

After losing your card, inform us immediately

To block your payment card, you must immediately contact us by calling our 24/7 line + 371 26668777. After your card has been blocked you can order a new card via the internet bank or at any SEB branch.

Payment cards via the internet bank

You can use our internet bank to:

  •  Apply for a new card
  • Block the existing card
  • Define the transactions in cards and the limits thereof
  • Get information about the card transactions

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Credit card via the internet bank

You can use our internet bank to:

  • Learn the amount of money available
  • Define the types of credit card transactions and the limits thereof
  • Change the credit limit, the repayment date and the account
  • If necessary, transfer funds from the card’s credit limit to the current account

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Contacts

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