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E-commerce payments

E-commerce payments

  • Acceptance of Mastercard and Visa cards globally
  • Payment initiation service from major Baltic banks
  • Acceptance of PayPal payments

The e-commerce payments solution helps to grow your business’ revenue by accepting payments in ways that are the most convenient for your customers: by card, bank transfer or PayPal.

E-commerce payments solution allows online merchants to try out a new form of payment based on the principles of Open Banking - with the same agreement initiate payments from customer accounts not only in SEB, but also in other major Baltic banks  (i.e. Swedbank,  Citadele, Luminor, etc.). Buyers can continue using any bank account for payment. Meanwhile, merchant can manage their online stores in a single system, signing an agreement with only one financial service provider, rather than multiple ones.

With the same solution merchants can accept payments using Mastercard or Visa. Other forms of payments are also offered, tailored to the needs of the company: Paypal payments, LinkPay payment orders sent by link.

Benefits of the e-commerce payments solution

  • One agreement and one integration enable several different payment methods
  • All payments are collected on SEB current account, no need to make agreements with multiple banks
  • Secure online payments for your customers and fraud prevention tools
  • Advisory and support
  • Merchant portal functionality (see Q&A tab).

How to start

  • 1

    Fill the application

    2

    Sign agreement with SEB

    3

    Integration with SEB and testing of solution

    4

    Launch to your customers

 

Payments by card may be adjusted according to your business needs.

  1. One-off payments – payments for goods and services for your customers who have not filled out the registration form. A simple and safe way of payment.
  2. Simplified payments – «one click» payments in places where purchases are made often (taxi, shared rentals etc.)No need for you to keep safe card data, only the card token, and no need for your customer to every time enter the card data.
  3. Recurring payments – subscription based payments (newspapers, sport clubs and etc.) If you provide periodic services, you have to conclude an agreement with your customer on automatic account debiting, indicating periodicity and amounts of payment.
  4. Other types of transactions and payments are possible, depending on your business or your customer needs (sending LinkPay payment order by emailetc.).

Payment by card is secure, as a cardholder is authenticated using Mastercard Identity Check or Visa Secure (3-D Secure) technologies.

From now on, having concluded an e-commerce payments agreement, you can accept payment orders for the goods and services from buyers that have accounts with major Baltic banks: SEB, Swedbank, Luminor, Citadele etc.

You will no longer need to conclude separate agreements with other banks. The buyer will choose bank as before and use bank’s authentication device to login and make payments.

SEB e-payments service offers a possibility to accept payments using PayPal – a worldwide popular payment system. If you have signed agreement with Paypal already, you will be able to manage Paypal payments conveniently in SEB e-commerce merchant portal with other payments methods.

Merchant's website must meet the following terms and conditions to use the service:

1

Contact data of the company

The website offering the goods or services must belong to a company that has concluded an agreement with the bank.

The website should indicate:

  • complete name of the company;
  • registry code;
  • postal address; country of residence;
  • e-mail address;
  • contact phone.

2

Information about the offered goods and services

  • Complete list of goods/services – a detailed description of the goods/service; price list (currency for the card transaction);
  • Total cost of the order – postal charges and the fee for determining them will be added; reference to possible additional fees, including the obligation of the person who orders to pay possible customs fees and value-added taxes.

3

Paying for goods and services and card logos

  • Description and terms and conditions of the purchasing process – must be easily found and unambiguous for the customer;
  • Payment methods – all possible payment methods must be listed;
  • The website must clearly display the logos of the accepted cards (Mastercard/Visa) and trademarks (SecureCode, VbV). You can download the correct logos from the EveryPay website ;

4

Terms and conditions for the delivery and return of goods and services

  • Procedure for handing over / sending the goods;
  • Procedure for forwarding data about the order to the customer;
  • Warranty provisions of the goods; procedure for exchange and return;
  • Phone and e-mail address of customer support and procedure for providing feedback. Phone: local time working hours and time zone (GMT +2); e-mail address: time period in which replies are provided.
  • The merchant undertakes to verify by any means which leaves a written record that the card owner has agreed to the terms and conditions for providing the service and/or the sale of the goods before confirming the transaction.

NB! The entire transaction process must be executed on the website specified in the agreement concluded with the bank. It is prohibited to direct the website to sites not specified in the agreement. It is also prohibited to direct the websites of other sales environments to the website specified in the agreement.

We also ask that you familiarise yourself with the document prepared by the Consumer Protection Board Instructions for a company operating in e-trade (LAT), which includes instructions for merchants arising from the requirements of the law and good trading practices.

Choose from several ways for easier integration of e-commerce payment solution with your online systems:

  • Integration through standardised API (Application Programming Interface). Check API documentation here;
  • Free of charge plug-ins for the most popular platforms: WooCommerce, OpenCart, Magento, Magento2, Presta Shop;
  • Programming tool SDK for mobile applications;
  • Payments from merchant portal LinkPay.

We offer the SEB E-commerce payment solution in cooperation with the fintech company EveryPay.

More information on integration and technical specifications can be found here: https://support.ecommerce.sebgroup.com/en/

How much will the service cost?

The price of e-commerce payment solution depends on the wishes and needs of the company. Please apply for a personal consultation to find out more about the offer.

What are the merchant portal functionalities?

The e-commerce payments solution includes a convenient portal for merchants that allows managing your e-commerce in one place.

  • Monitoring transactions in real time, statistics and reports
  • Payment history, filtering, and export
  • Cancellation and refunding of card payments
  • Fraud prevention tool
  • Management of e-shop check out page settings
  • LinkPay payment link which can be added to the invoice, e-mail, SMS or QR code, with included information about the payment.
How to prevent card frauds?

Internet Card Payments provide a more convenient method for purchases. Unfortunately, more convenient methods mean greater risks. The more card data people enter, the more tempted criminals are to gain access to them.

Merchants have to deal with card frauds as they provide Internet payments. Therefore, here are some simple guidelines for preventing card fraud and the resultant damage.

Before sending out the goods, the transaction data should be checked and attention should be paid to irregular activities:

  • Compare the data with previous frauds;
  • Check the addresses where the goods are sent. Situations where transactions for goods ordered to the same address have been made with different bank cards or different card holders might cause suspicion;
  • Pay attention to unconventional sums. Transitions made in larger than usual sums should be paid especially close attention to;
  • Pay attention to the IP addresses of the card holders. If the same IP address is used to make transactions with different cards or for different recipients, close attention should be paid.
  • If there is any suspicion of a fraud, the merchant must immediately contact the bank and not send the goods.

Payment initiation service description

Payment services ensured by AS “SEB banka” (SEB bank)

Legal entity code: 40003151743
Address: Meistaru iela 1, Valdlauci, Kekavas pagasts, Kekavas novads, LV-1076, Latvia
E-mail:
Website: www.seb.lv

SEB bank operates under the supervision of Finanšu un kapitāla tirgus komisija

Address: Kungu iela 1, Riga, LV-1050
Phone: 67774800
E-mail
Website: www.fktk.lv

Payment initiation service will allow you to make a payment directly from account in your account servicing payment service provider if your account is accessible online.

Using payment initiation service, you will need to authenticate yourself by providing personalized security credentials according to terms of your account servicing payment service provider. You will need to consent that your account data (number, name, currency) will be passed to SEB bank to initiate payment.

Payment authorization using strong customer authentication (SCA) mean, provided to you by your credit institution, will be considered as your consent to execute the payment transaction. You are responsible for the consent to the transfer of money. You may not recall your consent given to another payment institution.

SEB bank does not use, access or store any data for purposes other than those necessary to establish a secure connection with your chosen account servicing payment service provider and to provide the payment initiation service. SEB bank also neither stores nor processes your personalized security credentials.

SEB bank does not charge any additional fees for the payment initiation service. Payments fees from your account servicing payment service provider are according to your agreement with certain account servicing payment service provider.

If you are interested in personal data processing, please check SEB’s Privacy Policy.

Contacts

  • +371 26668777
    +371 67779988

    Block payment card and internet bank

    24/7

    Other questions

    Private customers

    Mon - Fri 08.00 - 20.00

    Business customers

    Mon - Fri 08.30 - 18.00

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