1. Submit claims application for the insured event
Something unexpected happened? Submit the claims application online in just a couple of minutes.
If you are unable to fill in the indemnity application online and need to do it in person, you can submit a claim at any SEB branch office.
2. Submit documents proving the event
Submit the following medical and other documents to prove the event:
- Death certificate
- A document confirming the cause of death
- medical institution documents indicating the cause of death, a statement from the Registry Office about the cause of death - Other documents related to the insurance event
- for example, investigation documents, judicial documents, extracts from an patient's medical card, etc
- Death certificate
- Documents from the medical institution
- including the final diagnosis and its date, detailed medical history, diagnostic and medical tests results, prescribed treatment
- Decision of invalidity and incapacity to work
- issued by The State Medical Commission for the Assessment of Health Condition and Working Ability - Documents from the medical institution
- including the final diagnosis and its date, detailed medical history, diagnostic and medical tests results, prescribed treatment - Other documents related to the insurance event
- for example, investigation documents, judicial documents, etc
- Documents from the medical institution
- confirming the accident and exact date and final diagnoses
- extract from the hospital (epicrisis)
- tests confirming the diagnoses, the treatment used - Other documents related to the insurance event
- for example, investigation documents, judicial documents, etc
- Documents from the medical institution
- confirming the accident and exact date and final diagnoses
- extract from the hospital (epicrisis)
- tests confirming the diagnoses, the treatment used - Other documents related to the insurance event
- for example, investigation documents, judicial documents, etc
- The certificate of incapacity for work
- you can receive an incapacity note in the e-health system by logging into the portal www.eveseliba.gov.lv - Documents from the medical institution
- confirming the accident and exact date and final diagnoses
- extract from the hospital (epicrisis)
- tests confirming the diagnoses, the treatment used - Other documents related to the insurance event
- for example, investigation documents, judicial documents, etc
- Decision of invalidity and incapacity to work
- issued by The State Medical Commission for the Assessment of Health Condition and Working Ability - Documents from the medical institution
- confirming the accident and exact date and final diagnoses
- extract from the hospital (epicrisis)
- tests confirming the diagnoses, the treatment used - Other documents related to the insurance event
- for example, investigation documents, judicial documents, etc
- The certificate of incapacity for work issued by a medical institution in accordance with the procedure prescribed by the laws of the Republic of Latvia (an equivalent document to the certificate of incapacity for work for non-Latvian employees). You can receive an incapacity note in the e-health system by logging into the portal www.eveseliba.gov.lv.
- A document issued by a medical institution stating the full diagnosis, the date of the diagnosis, the treatment used, and the medical history
- Results of tests confirming the diagnosis
- An extract from the hospital (if hospital treatment was needed)
- Other documents related to the insured event, if available (e.g. investigation documents, judicial documents)
- A document issued by a medical institution stating the full diagnosis, the date of the diagnosis, the treatment used, and the medical history.
- Results of tests confirming the diagnosis
- An extract from the hospital (if hospital treatment was needed)
Send in your documents safely
If you want to encrypt the documents certifying the insured event, you will receive instructions on how to do so after you submit the form.
If you don't want to encrypt the documents, you can send the documents to atlidzibas@seb.lv
3. Receive an insurance benefit
After we receive your documents, we will get to work on your claim application as soon as we can. On average, it takes us 5 working days to make a decision. In more complex cases, it could take up to 30 days.
We are here to help you
If you have questions about the claims process, please contact us
Call us at +371 67079800 during business days from 9 to 17 or send an email to dziviba@seb.lv
